Frequently Asked Questions
What products does Elite Crate Motors sell?
Elite Crate Motors supplies crate engines, replacement engines, gearboxes, transmissions, and quality automotive parts for cars, trucks, and performance builds.
Are your engines and gearboxes brand new?
Product condition varies by listing. We offer brand-new, remanufactured, and replacement engines and gearboxes depending on availability. The condition of each product is clearly stated before purchase.
How do I know if a part will fit my vehicle?
We assist with fitment verification using your vehicle’s year, make, model, engine code, or VIN when provided. This helps ensure the correct engine, gearbox, or part is supplied.
Are engines and gearboxes ready to install?
Most engines and gearboxes are supplied ready for installation. Any additional requirements, exclusions, or preparation steps are clearly outlined on the product page.
Do you ship nationwide?
Yes. We provide nationwide shipping for engines, transmissions, gearboxes, and automotive parts using secure and trackable delivery services.
How long does shipping take?
Shipping times vary based on product type, availability, and destination. Estimated timelines are provided once the order is confirmed and ready for dispatch.
Do your products come with a warranty?
Yes. Applicable products include a clear warranty, with coverage details outlined on the product page and in our Warranty Policy.
Can I return an engine or gearbox?
Returns may be accepted only if the product has not been installed or used and meets the conditions outlined in our Refund / Return Policy. Installed or used engines and gearboxes are non-returnable.
What should I do if my order arrives damaged?
Any visible damage must be noted on the delivery receipt and reported to us within 24 hours of delivery. Supporting photos and documentation may be required.
Can I cancel my order?
Orders may be canceled before shipment. Once an order has shipped, cancellations are no longer possible. Cancellation terms are outlined in our Refund / Return Policy.
