Warranty Policy
At Elite Crate Motors, we stand behind the products we supply. This Warranty Policy outlines the coverage, conditions, and limitations applicable to engines, gearboxes, and automotive parts sold through our website.
Warranty Coverage
Warranty coverage varies by product type and manufacturer. Where applicable, warranty details are clearly stated on the product page or provided at the time of purchase.
Covered products may include:
Crate engines
Replacement engines
Gearboxes and transmissions
Select automotive parts
Warranty coverage applies only to manufacturing defects under normal use and proper installation.
Warranty Duration
Warranty periods vary depending on the product and supplier. The applicable warranty term begins on the date of delivery and is valid only for the original purchaser.
Warranty Conditions
To maintain warranty eligibility, the following conditions must be met:
The product must be professionally installed or installed according to manufacturer guidelines
Proper fluids, lubrication, and break-in procedures must be followed where applicable
The product must not be altered, modified, or misused
Installation documentation or proof may be required
Failure to meet these conditions may void the warranty.
What Is Not Covered
The warranty does not cover:
Labor costs, installation fees, or removal expenses
Damage caused by improper installation, misuse, or neglect
Normal wear and tear
Overheating, lack of lubrication, or fluid contamination
Performance modifications or aftermarket tuning
Products that have been installed, run, or disassembled without authorization
Warranty Claims Process
To submit a warranty claim, customers must:
Contact Elite Crate Motors before taking any corrective action
Provide the order number and product details
Submit supporting documentation, photos, or inspection reports if requested
No repairs, replacements, or refunds will be authorized without prior approval.
Resolution
If a warranty claim is approved, Elite Crate Motors will coordinate with the manufacturer or supplier to determine the appropriate resolution, which may include repair, replacement, or other remedies as permitted under the warranty terms.
Limitation of Liability
Warranty coverage is limited to the product itself. Elite Crate Motors is not responsible for incidental or consequential damages, including labor costs, vehicle downtime, or loss of use.
Contact Us
For warranty-related questions or claims, please contact us through our website before proceeding with any installation or repair.
Elite Crate Motors
Engines, Gearboxes & Quality Auto Parts You Can Trust